First, there's no need to shout.
Second, please click on the gear icon, and click on Help. If the answer isn't already to be found in the FAQs, then please create a Help ticket, and Admin will take care of it for you.
A friend of mine met a man on CM who was originally from Argentina. They've been together for 5 years now!
I wish you good luck on CM, Lucrecia.
write a help ticket to Adm!
look at the upper right hand side of the screen and find the cog wheel ,click on it!
go to HELP, click ,....... then to NAV ( top center) click there ,
then to "submit a help ticket" click
fill out information and they will advise.
to change your status please submit a "help ticket" to the Admin.
You can do this by clicking on the Flower/ Gear looking Icon in the Top right of your CM screen (blue menu bar)
in the pull down menu,,click on Help and go from there.