(quote) Dave-146273 said: Elizabeth,
when you choose Help from the Gear Icon, do you get the Help Screen?
and from there are you able to open a "Help Ticket"?
I recieved a redsponse in my gmail and I am able to access it my messages now. No I did not get the Help screen when I clicked on the Gear icon.BUT, EVERYTHING IS WORKING FOR NOW. Thank you.