For the past several months now, when I log into CM, I type in my email and password and hit enter. The page reappears blank and I must enter the identifying information again. Then I'm logged in. This happens more than half of the time. I've noticed that it occurs most often when I log in from a computer after I'd been on CM on a different computer (home / work, etc.).
Why does this happen? Is it a glitch, or some security measure?
I just wanted to follow up with you so that you don't feel like anyone is ignoring your question.
I am looking into this. I have not been able to reproduce this up to this point. This is not something that is programmed into the site and should not be happening.
After you log in for the first time, if you look in the upper right corner of your screen, do you see a drop down menu with your name and member id number or do you see the "log in" & "sign up" buttons?