Modern society is very ego-centric, and the CM membership is not immune from this malady. Peruse the forums and you will see many and frequent complaints of the same nature as yours.
Is there a problem? Absolutely. Is it CM's fault? Not that I can see....
Adding onto it, to have within ones profile, huge criteria here and specifically why one is supposed to be here in the first place, full compliance with the churches teachings, and the results are women that do not embrace that....I can go to any random place in the world, much less the web, and find plenty that are not complying with the churches teachings. Why would you pay to find these same here? We are then told to work the forums, like it's not enough to have a profile and to be sending ice breaker PM's, that are largely ignored, means they haven't set up enough behind this place to allow it to work on it's own. If I wanted to use the internet to find a date, I have my own web sites I can post them on, beginning with my company web site for the business I own, the only thing I'd have to do is state in my bio that I'm single.
The bottom line, we are paying for a service that's not really a service, but a poorly designed web site, lacking significantly in back end scripting and sophistication, completely devoid of the human element outside of the tremendous amount of work one has to do, in order to get noticed on these forums. I can think of a myriad of things that could be done, that would be done if I was running this place, and I could justify it since it's a money maker. As an expert web designer and developer, I always tell my clients, start out with something limited and free, if it's making money, invest in a more robust and ongoing set of back and and front end applications and scripts. I'm not seeing this here, I'm seeing the absolute least these guys can do to get away with out having to shell out a single dime so they can sit back and rake in the profits with the most minimal of efforts in the process.
Wonderful business model they have going here, then again, we always have slum lords in the real world, can't see why the internet would be any different.