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News From CatholicMatch

CatholicMatch’s newest forum room launched earlier this month. It’s intended to simplify your CatholicMatch experience.

According to Nate Lloyd, the Community Help Room is  meant to allow members to directly submit their questions about using the site and receive answers – from fellow CatholicMatch users.

Although the average response to a customer service ticket is only about eight hours, we think many of our members will find the perspective of other users helpful when asking certain types of questions about the site.

The forum has already elicited an array of questions. Daniel-485973 asked about the difference between being not interested in chatting and having a chat declined. Lisa-572677 wrote that she has struggled to add captions to her pictures. And Marybeth-526661 chimed in, saying, “I can’t see my chat boxes or friend lists.”

“How do I get something on the blog?” Stephanie-609661 asked.

“How do you spot a spammer?” Melinda-536794 wondered.

“Topics are locked once they reached 200 posts,” Jeffrey-406043 wrote, “is that correct?”

Nate explained the reason for the new forum last month in a blog post. “We have multiple staff members whose only responsibility is to answer questions about the site,” he wrote. “And while we are happy to provide that service, many of these questions could be better answered by either our staff or community members in a place easily search-able and more accessible than a list of frequently asked questions.”

(This post has been read 414 times)

6 Comments

  1. Eileen-475924 November 23, 2010

    How can I put my picture on the web? I don’t know how to do it.
    oeileeno

  2. Eileen-475924 November 23, 2010

    I would to put my picture on the web. How do I do it?

  3. Eileen-475924 November 23, 2010

    How do I put my picture on the web? Let me know
    oeileeno

  4. Daisy-137909 November 23, 2010

    How can you improve your website, coz i experienced if i got an invitation to chat then i reply yes, nothing follow. I got the impression that message was almost few hours ago before it go straight to my email box . I noticed we cannot chat right away. it took several hours before one can get the invitation to chat. Could you please help me this , coz chatting is most interesting part to know a person. thanks…daisy

  5. Beverly-615680 November 24, 2010

    How do I insert new pictures??

  6. Brian Barcaro
    Brian R. Barcaro November 24, 2010

    Please ask your questions in the new Community Help Room http://www.catholicmatch.com/forums/topics.html?forum_id=235

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