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What kind of Customer Service do you prefer on CatholicMatch?

Aug 2nd 2012

  • Frequently Asked Questions (FAQ's) - 12.8%
  • Community Support Forum Room - 5.2%
  • Help Ticket - 9.0%
  • Email - 25.3%
  • Phone Support - 17.7%
  • Live Chat - 30.0%

Comments

This poll has 21 comments. view all »

May 27th, 2014 - David-1092070 said:

as I am thinking of signing up,,I did a dum thing I sent those emotigrams to ladies I would like to connect with not realizing that 4 was the limit,as I was not an active member,,didn't even have my whole profile up,,its a good rule if your an active member,,it does seem like a very good honest site,,

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May 4th, 2014 - Sarai-1083090 said:

hello i sign up in in members of catholicmtch but now i have tried to get in touch with someone through messages or emoticons i need your help

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March 29th, 2014 - Elizabeth-1075962 said:

I need to make a correction. I saw where it ask if I had children. I have # 2 daughters, they

are not at home. I live alone.

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February 13th, 2014 - Anne-702606 said:

Kindly Catholic Customer Service help me to pay my membership through Paypal method. Am from Kenya East Africa and i do not have any other available method to pay for membership.

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May 24th, 2013 - Susan-635047 said:

Unbelievable! CM claims that staff members are never involved in creating poll questions...really?

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Poll Demographics

Frequently Asked Questions (FAQ's) (83 votes)
Overall Response
12.7%
Men
12.1%
Women
13.2%
18-25 yr olds
36.0%
26-35 yr olds
19.2%
36-50 yr olds
11.2%
51+ yr olds
8.3%
Community Support Forum Room (36 votes)
Overall Response
5.5%
Men
6.0%
Women
5.1%
18-25 yr olds
0.0%
26-35 yr olds
3.4%
36-50 yr olds
4.9%
51+ yr olds
7.6%
Help Ticket (69 votes)
Overall Response
10.6%
Men
8.9%
Women
11.9%
18-25 yr olds
12.0%
26-35 yr olds
8.2%
36-50 yr olds
11.7%
51+ yr olds
10.8%
Email (156 votes)
Overall Response
23.9%
Men
23.4%
Women
24.3%
18-25 yr olds
20.0%
26-35 yr olds
19.2%
36-50 yr olds
20.0%
51+ yr olds
29.6%
Phone Support (121 votes)
Overall Response
18.5%
Men
19.9%
Women
17.5%
18-25 yr olds
12.0%
26-35 yr olds
8.2%
36-50 yr olds
20.0%
51+ yr olds
23.5%
Live Chat (188 votes)
Overall Response
28.8%
Men
29.8%
Women
28.0%
18-25 yr olds
20.0%
26-35 yr olds
41.8%
36-50 yr olds
32.2%
51+ yr olds
20.2%