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What kind of Customer Service do you prefer on CatholicMatch?

Aug 2nd 2012

  • Frequently Asked Questions (FAQ's) - 12.8%
  • Community Support Forum Room - 5.2%
  • Help Ticket - 9.0%
  • Email - 25.3%
  • Phone Support - 17.7%
  • Live Chat - 30.0%

Comments

This poll has 21 comments. view all »

May 27th, 2014 - David-1092070 said:

as I am thinking of signing up,,I did a dum thing I sent those emotigrams to ladies I would like to connect with not realizing that 4 was the limit,as I was not an active member,,didn't even have my whole profile up,,its a good rule if your an active member,,it does seem like a very good honest site,,

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May 4th, 2014 - Sarai-1083090 said:

hello i sign up in in members of catholicmtch but now i have tried to get in touch with someone through messages or emoticons i need your help

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March 29th, 2014 - Elizabeth-1075962 said:

I need to make a correction. I saw where it ask if I had children. I have # 2 daughters, they

are not at home. I live alone.

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February 13th, 2014 - Anne-702606 said:

Kindly Catholic Customer Service help me to pay my membership through Paypal method. Am from Kenya East Africa and i do not have any other available method to pay for membership.

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May 24th, 2013 - Susan-635047 said:

Unbelievable! CM claims that staff members are never involved in creating poll questions...really?

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Poll Demographics

Frequently Asked Questions (FAQ's) (84 votes)
Overall Response
12.4%
Men
12.0%
Women
12.6%
18-25 yr olds
29.6%
26-35 yr olds
19.0%
36-50 yr olds
10.8%
51+ yr olds
8.4%
Community Support Forum Room (38 votes)
Overall Response
5.6%
Men
6.2%
Women
5.2%
18-25 yr olds
0.0%
26-35 yr olds
3.9%
36-50 yr olds
5.6%
51+ yr olds
7.0%
Help Ticket (72 votes)
Overall Response
10.6%
Men
8.9%
Women
11.9%
18-25 yr olds
14.8%
26-35 yr olds
8.5%
36-50 yr olds
10.8%
51+ yr olds
11.2%
Email (159 votes)
Overall Response
23.4%
Men
22.3%
Women
24.2%
18-25 yr olds
22.2%
26-35 yr olds
19.0%
36-50 yr olds
19.7%
51+ yr olds
28.7%
Phone Support (130 votes)
Overall Response
19.1%
Men
21.0%
Women
17.8%
18-25 yr olds
11.1%
26-35 yr olds
7.8%
36-50 yr olds
19.7%
51+ yr olds
25.5%
Live Chat (196 votes)
Overall Response
28.9%
Men
29.6%
Women
28.4%
18-25 yr olds
22.2%
26-35 yr olds
41.8%
36-50 yr olds
33.3%
51+ yr olds
19.2%