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What kind of Customer Service do you prefer on CatholicMatch?

Aug 2nd 2012

  • Frequently Asked Questions (FAQ's) - 12.8%
  • Community Support Forum Room - 5.2%
  • Help Ticket - 9.0%
  • Email - 25.3%
  • Phone Support - 17.7%
  • Live Chat - 30.0%

Comments

This poll has 21 comments. view all »

May 27th, 2014 - David-1092070 said:

as I am thinking of signing up,,I did a dum thing I sent those emotigrams to ladies I would like to connect with not realizing that 4 was the limit,as I was not an active member,,didn't even have my whole profile up,,its a good rule if your an active member,,it does seem like a very good honest site,,

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May 4th, 2014 - Sarai-1083090 said:

hello i sign up in in members of catholicmtch but now i have tried to get in touch with someone through messages or emoticons i need your help

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March 29th, 2014 - Elizabeth-1075962 said:

I need to make a correction. I saw where it ask if I had children. I have # 2 daughters, they

are not at home. I live alone.

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February 13th, 2014 - Anne-702606 said:

Kindly Catholic Customer Service help me to pay my membership through Paypal method. Am from Kenya East Africa and i do not have any other available method to pay for membership.

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May 24th, 2013 - Susan-635047 said:

Unbelievable! CM claims that staff members are never involved in creating poll questions...really?

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Poll Demographics

Frequently Asked Questions (FAQ's) (97 votes)
Overall Response
12.0%
Men
11.8%
Women
12.1%
18-25 yr olds
25.6%
26-35 yr olds
19.9%
36-50 yr olds
8.8%
51+ yr olds
8.2%
Community Support Forum Room (43 votes)
Overall Response
5.3%
Men
6.3%
Women
4.6%
18-25 yr olds
4.7%
26-35 yr olds
3.8%
36-50 yr olds
5.0%
51+ yr olds
6.4%
Help Ticket (78 votes)
Overall Response
9.6%
Men
8.8%
Women
10.3%
18-25 yr olds
9.3%
26-35 yr olds
8.1%
36-50 yr olds
10.1%
51+ yr olds
10.2%
Email (197 votes)
Overall Response
24.4%
Men
22.1%
Women
25.9%
18-25 yr olds
16.3%
26-35 yr olds
19.4%
36-50 yr olds
21.4%
51+ yr olds
30.1%
Phone Support (153 votes)
Overall Response
18.9%
Men
20.8%
Women
17.6%
18-25 yr olds
9.3%
26-35 yr olds
9.1%
36-50 yr olds
20.2%
51+ yr olds
24.6%
Live Chat (241 votes)
Overall Response
29.8%
Men
30.2%
Women
29.5%
18-25 yr olds
34.9%
26-35 yr olds
39.8%
36-50 yr olds
34.5%
51+ yr olds
20.5%