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What kind of Customer Service do you prefer on CatholicMatch?

Aug 2nd 2012

  • Frequently Asked Questions (FAQ's) - 12.8%
  • Community Support Forum Room - 5.2%
  • Help Ticket - 9.0%
  • Email - 25.3%
  • Phone Support - 17.7%
  • Live Chat - 30.0%

Comments

This poll has 21 comments. view all »

June 16th, 2014 - Lee-1060250 said:

Response to member contacting the Providers of the site. Particularly as the requests or suggestions are related to seniors.

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May 27th, 2014 - David-1092070 said:

as I am thinking of signing up,,I did a dum thing I sent those emotigrams to ladies I would like to connect with not realizing that 4 was the limit,as I was not an active member,,didn't even have my whole profile up,,its a good rule if your an active member,,it does seem like a very good honest site,,

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May 4th, 2014 - Sarai-1083090 said:

hello i sign up in in members of catholicmtch but now i have tried to get in touch with someone through messages or emoticons i need your help

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March 29th, 2014 - Elizabeth-1075962 said:

I need to make a correction. I saw where it ask if I had children. I have # 2 daughters, they

are not at home. I live alone.

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February 13th, 2014 - Anne-702606 said:

Kindly Catholic Customer Service help me to pay my membership through Paypal method. Am from Kenya East Africa and i do not have any other available method to pay for membership.

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May 24th, 2013 - Susan-635047 said:

Unbelievable! CM claims that staff members are never involved in creating poll questions...really?

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Poll Demographics

Frequently Asked Questions (FAQ's) (98 votes)
Overall Response
11.6%
Men
11.1%
Women
12.0%
18-25 yr olds
25.0%
26-35 yr olds
19.4%
36-50 yr olds
8.5%
51+ yr olds
7.6%
Community Support Forum Room (43 votes)
Overall Response
5.1%
Men
6.2%
Women
4.4%
18-25 yr olds
3.8%
26-35 yr olds
3.7%
36-50 yr olds
4.9%
51+ yr olds
6.2%
Help Ticket (79 votes)
Overall Response
9.4%
Men
8.2%
Women
10.2%
18-25 yr olds
7.7%
26-35 yr olds
7.3%
36-50 yr olds
9.7%
51+ yr olds
10.5%
Email (209 votes)
Overall Response
24.8%
Men
22.3%
Women
26.5%
18-25 yr olds
15.4%
26-35 yr olds
19.9%
36-50 yr olds
22.7%
51+ yr olds
30.3%
Phone Support (161 votes)
Overall Response
19.1%
Men
21.4%
Women
17.5%
18-25 yr olds
7.7%
26-35 yr olds
9.4%
36-50 yr olds
21.1%
51+ yr olds
24.6%
Live Chat (253 votes)
Overall Response
30.0%
Men
30.8%
Women
29.5%
18-25 yr olds
40.4%
26-35 yr olds
40.3%
36-50 yr olds
33.2%
51+ yr olds
20.7%