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What kind of Customer Service do you prefer on CatholicMatch?

Aug 2nd 2012

  • Frequently Asked Questions (FAQ's) - 12.8%
  • Community Support Forum Room - 5.2%
  • Help Ticket - 9.0%
  • Email - 25.3%
  • Phone Support - 17.7%
  • Live Chat - 30.0%

Comments

This poll has 21 comments. view all »

May 27th, 2014 - David-1092070 said:

as I am thinking of signing up,,I did a dum thing I sent those emotigrams to ladies I would like to connect with not realizing that 4 was the limit,as I was not an active member,,didn't even have my whole profile up,,its a good rule if your an active member,,it does seem like a very good honest site,,

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May 4th, 2014 - Sarai-1083090 said:

hello i sign up in in members of catholicmtch but now i have tried to get in touch with someone through messages or emoticons i need your help

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February 13th, 2014 - Anne-702606 said:

Kindly Catholic Customer Service help me to pay my membership through Paypal method. Am from Kenya East Africa and i do not have any other available method to pay for membership.

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May 24th, 2013 - Susan-635047 said:

Unbelievable! CM claims that staff members are never involved in creating poll questions...really?

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Poll Demographics

Frequently Asked Questions (FAQ's) (54 votes)
Overall Response
12.9%
Men
12.4%
Women
13.4%
18-25 yr olds
50.0%
26-35 yr olds
24.1%
36-50 yr olds
9.8%
51+ yr olds
9.6%
Community Support Forum Room (27 votes)
Overall Response
6.5%
Men
7.0%
Women
6.1%
18-25 yr olds
0.0%
26-35 yr olds
1.2%
36-50 yr olds
6.3%
51+ yr olds
9.1%
Help Ticket (40 votes)
Overall Response
9.6%
Men
9.7%
Women
9.5%
18-25 yr olds
25.0%
26-35 yr olds
4.8%
36-50 yr olds
11.9%
51+ yr olds
9.6%
Email (103 votes)
Overall Response
24.7%
Men
24.7%
Women
24.7%
18-25 yr olds
25.0%
26-35 yr olds
16.9%
36-50 yr olds
18.2%
51+ yr olds
33.2%
Phone Support (77 votes)
Overall Response
18.5%
Men
17.2%
Women
19.5%
18-25 yr olds
0.0%
26-35 yr olds
8.4%
36-50 yr olds
18.2%
51+ yr olds
23.5%
Live Chat (116 votes)
Overall Response
27.8%
Men
29.0%
Women
26.8%
18-25 yr olds
0.0%
26-35 yr olds
44.6%
36-50 yr olds
35.7%
51+ yr olds
15.0%